{"id":572,"date":"2026-04-05T20:29:57","date_gmt":"2026-04-05T20:29:57","guid":{"rendered":"https:\/\/live.simplycaribbean.net\/?page_id=572"},"modified":"2026-04-30T15:28:05","modified_gmt":"2026-04-30T15:28:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/live.simplycaribbean.net\/\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"572\" class=\"elementor elementor-572\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc788f e-flex e-con-boxed e-con e-parent\" data-id=\"4dc788f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2449b0 elementor-widget elementor-widget-html\" data-id=\"d2449b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- SIMPLY CARIBBEAN FOODS FAQ Content Sections Only -->\n<style>\n*,*::before,*::after{margin:0;padding:0;box-sizing:border-box;}\n:root{--red:#C41C1C;--black:#12100E;--cream:#F0E8DA;--white:#FAF6F0;--grey:#7A6A5A;--gold:#B8975A;--gold-light:#D4AF72;--dark:#0E0C0A;}\n.fq{width:100%;max-width:100%;overflow-x:hidden;}\n.fq-eyebrow{font-family:'Jost',sans-serif;font-size:0.67rem;font-weight:500;letter-spacing:0.26em;text-transform:uppercase;display:flex;align-items:center;gap:14px;margin-bottom:20px;}\n.fq-eyebrow::before{content:'';display:block;width:36px;height:1px;background:currentColor;opacity:0.5;}\n.fq-eyebrow.red{color:var(--red);}\n.fq-eyebrow.gold{color:var(--gold);}\n.fq-eyebrow.centered{justify-content:center;}\n.fq-eyebrow.centered::after{content:'';display:block;width:20px;height:1px;background:currentColor;opacity:0.5;}\n.fq-title{font-family:'Cormorant Garamond',Georgia,serif;font-weight:300;line-height:1.06;color:var(--black);margin-bottom:16px;}\n.fq-title 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80px;width:100%;text-align:center;position:relative;overflow:hidden;}\n.fq-hero-glow{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:600px;height:600px;border-radius:50%;background:radial-gradient(circle,rgba(184,151,90,0.06) 0%,transparent 65%);pointer-events:none;}\n.fq-hero-content{position:relative;z-index:1;max-width:640px;margin:0 auto;}\n.fq-hero-title{font-family:'Cormorant Garamond',Georgia,serif;font-weight:300;font-size:clamp(3rem,5vw,6rem);line-height:1.04;color:var(--cream);margin-bottom:20px;}\n.fq-hero-title em{font-style:italic;color:var(--gold);}\n.fq-hero-sub{font-family:'Jost',sans-serif;font-size:0.96rem;font-weight:300;line-height:1.9;color:rgba(240,232,218,0.55);}\n\n\/* FAQ SECTIONS *\/\n.fq-section{padding:80px 72px;width:100%;}\n.fq-section.cream{background:var(--cream);}\n.fq-section.white{background:var(--white);}\n.fq-section.dark{background:var(--dark);}\n.fq-section-header{margin-bottom:48px;}\n.fq-section-tag{font-family:'Jost',sans-serif;font-size:0.58rem;font-weight:600;letter-spacing:0.2em;text-transform:uppercase;padding:5px 16px;background:var(--red);color:var(--white);display:inline-block;margin-bottom:16px;}\n.fq-section-tag.gold{background:var(--gold);color:var(--black);}\n.fq-inner{max-width:900px;margin:0 auto;}\n.fq-list{display:flex;flex-direction:column;gap:0;}\n.fq-item{border-bottom:1px solid rgba(122,106,90,0.14);padding:24px 0;}\n.fq-item.dark-border{border-bottom-color:rgba(240,232,218,0.08);}\n.fq-item:first-child{padding-top:0;}\n.fq-q{font-family:'Cormorant Garamond',serif;font-weight:400;font-size:1.18rem;color:var(--black);margin-bottom:12px;line-height:1.4;display:flex;justify-content:space-between;align-items:flex-start;gap:16px;cursor:default;}\n.fq-q.light{color:var(--cream);}\n.fq-q::after{content:'+';font-family:'Jost',sans-serif;font-size:1.1rem;color:var(--red);flex-shrink:0;font-weight:300;}\n.fq-q.light::after{color:var(--gold);}\n.fq-a{font-family:'Jost',sans-serif;font-size:0.88rem;font-weight:300;line-height:1.88;color:var(--grey);}\n.fq-a.light{color:rgba(240,232,218,0.55);}\n\n\/* CTA *\/\n.fq-cta{background:var(--red);padding:80px 72px;text-align:center;width:100%;}\n.fq-cta-title{font-family:'Cormorant Garamond',serif;font-weight:300;font-size:clamp(2.5rem,4vw,4rem);line-height:1.06;color:var(--white);margin-bottom:16px;}\n.fq-cta-title em{font-style:italic;color:var(--gold);}\n.fq-cta-sub{font-family:'Jost',sans-serif;font-size:0.93rem;font-weight:300;line-height:1.88;color:rgba(255,255,255,0.72);max-width:500px;margin:0 auto 36px;}\n.fq-cta-actions{display:flex;gap:14px;justify-content:center;flex-wrap:wrap;}\n\n\/* RESPONSIVE *\/\n@media(max-width:900px){\n  .fq-hero{padding:80px 24px 60px;}\n  .fq-section{padding:56px 24px;}\n  .fq-cta{padding:64px 24px;}\n}\n<\/style>\n\n<div class=\"fq\">\n\n<!-- HERO -->\n<section class=\"fq-hero\">\n  <div class=\"fq-hero-glow\"><\/div>\n  <div class=\"fq-hero-content\">\n    <h1 class=\"fq-hero-title\">Frequently Asked<br\/><em>Questions<\/em><\/h1>\n    <p class=\"fq-hero-sub\">Everything you need to know about our live classes, courses, catering, products, and more. Can't find your answer? We are always happy to help directly.<\/p>\n  <\/div>\n<\/section>\n\n<!-- LIVE CLASSES -->\n<section class=\"fq-section cream\">\n  <div class=\"fq-inner\">\n    <div class=\"fq-section-header\">\n      <span class=\"fq-section-tag\">Live Classes<\/span>\n      <h2 class=\"fq-title\" style=\"font-size:clamp(1.8rem,2.5vw,2.6rem);\">Questions About Our <em>Live Cooking Classes<\/em><\/h2>\n    <\/div>\n    <div class=\"fq-list\">\n      <div class=\"fq-item\"><div class=\"fq-q\">Are the classes beginner friendly?<\/div><p class=\"fq-a\">Absolutely. Every Simply Caribbean Foods live class is designed for all skill levels. Chef D explains every technique from the very beginning with patience and clarity. You do not need any prior cooking experience to join and enjoy the class.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">Do I cook along live during the class?<\/div><p class=\"fq-a\">Yes. This is not a demonstration you watch. You cook in real time right alongside Chef D. You have your ingredients ready, you follow each step, and by the end of the class you have made the dish yourself from scratch.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">Will I get the ingredient list in advance?<\/div><p class=\"fq-a\">Yes. Your full recipe and ingredient list is sent by email ahead of class day so you have plenty of time to shop and prep. You will never arrive at class unprepared.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">How long are the classes?<\/div><p class=\"fq-a\">Classes run approximately 2 to 3 hours depending on the session type. The Ultimate Experience sessions covering 3 to 4 dishes may run toward the longer end. You will always know the expected duration before you book.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">Can I join from anywhere in the world?<\/div><p class=\"fq-a\">Yes. All classes are held via Zoom which means you can join from anywhere in the world. All you need is an internet connection and a working kitchen.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">What is the difference between the class options?<\/div><p class=\"fq-a\">Group classes ($19.99) are open to the public. The Ultimate Experience ($75) covers a full Caribbean meal of 3 to 4 dishes in one session. Private sessions ($125) are for your household only with a personalised menu. Corporate experiences ($35 per person, minimum 20) are dedicated team sessions arranged on a custom date.<\/p><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- COURSES -->\n<section class=\"fq-section white\">\n  <div class=\"fq-inner\">\n    <div class=\"fq-section-header\">\n      <span class=\"fq-section-tag\">Courses<\/span>\n      <h2 class=\"fq-title\" style=\"font-size:clamp(1.8rem,2.5vw,2.6rem);\">Questions About Our <em>Online Courses<\/em><\/h2>\n    <\/div>\n    <div class=\"fq-list\">\n      <div class=\"fq-item\"><div class=\"fq-q\">What is the difference between The Trinbago Table and From Kitchen to Cash?<\/div><p class=\"fq-a\">The Trinbago Table is a culinary education course it teaches you how to cook authentic Trinidad and Tobago food across 10 modules and 125 recipe videos. From Kitchen to Cash is a business course it teaches you how to turn your cooking skills into real income across 10 business modules. They complement each other beautifully but serve completely different goals.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">Do I have lifetime access to the courses?<\/div><p class=\"fq-a\">Yes. Once enrolled you have lifetime access to every video, PDF, worksheet, and resource included in your course. There is no expiry date and no time limit. Study at your own pace, revisit any lesson, forever.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">When do the courses launch?<\/div><p class=\"fq-a\">The Trinbago Table launches June 1, 2026 in celebration of Caribbean Heritage Month. From Kitchen to Cash launches June 15, 2026. Early Bird enrollment for both courses is open from April 19 through May 15, 2026.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">What is the refund policy for courses?<\/div><p class=\"fq-a\">We offer a 14-day satisfaction guarantee. If you are not completely satisfied within 14 days of enrollment and have completed less than 25% of the course, we will issue a full refund. Please email custerv@simplycaribbeanfoods.com with your request.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">Are the courses self paced?<\/div><p class=\"fq-a\">Yes. Both courses are fully self paced. You study on your own schedule, at your own speed, from anywhere in the world. There are no deadlines and no pressure. The Trinbago Table also includes optional weekly live Q&A sessions with Chef D every Sunday at 7PM EST.<\/p><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- CATERING -->\n<section class=\"fq-section cream\">\n  <div class=\"fq-inner\">\n    <div class=\"fq-section-header\">\n      <span class=\"fq-section-tag\">Catering<\/span>\n      <h2 class=\"fq-title\" style=\"font-size:clamp(1.8rem,2.5vw,2.6rem);\">Questions About Our <em>Catering Service<\/em><\/h2>\n    <\/div>\n    <div class=\"fq-list\">\n      <div class=\"fq-item\"><div class=\"fq-q\">Where do you offer catering?<\/div><p class=\"fq-a\">Simply Caribbean Foods catering is available in the Capital Region of Upstate New York and surrounding areas. We offer drop-off catering for events, gatherings, and private functions. Please contact us to discuss your specific location.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">What is the minimum order for catering?<\/div><p class=\"fq-a\">Our minimum is 10 guests. We require at least 2 weeks advance notice to ensure we can prepare your order to the highest standard. For larger events please contact us as early as possible.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">How do I request a catering quote?<\/div><p class=\"fq-a\">Contact us at info@simplycaribbeanfoods.com with your event date, location, number of guests, and any dietary requirements. A member of our team will get back to you within 1 to 2 business days with a personalised quote.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">What type of food do you cater?<\/div><p class=\"fq-a\">We specialise in authentic Caribbean cuisine rooted in Trinidad and Tobago cooking including mains, sides, appetisers, and desserts. Every dish is freshly prepared and made with the same care and authenticity that defines all Simply Caribbean Foods experiences.<\/p><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- SHOP -->\n<section class=\"fq-section white\">\n  <div class=\"fq-inner\">\n    <div class=\"fq-section-header\">\n      <span class=\"fq-section-tag\">Shop and Products<\/span>\n      <h2 class=\"fq-title\" style=\"font-size:clamp(1.8rem,2.5vw,2.6rem);\">Questions About Our <em>Products<\/em><\/h2>\n    <\/div>\n    <div class=\"fq-list\">\n      <div class=\"fq-item\"><div class=\"fq-q\">What products do you sell?<\/div><p class=\"fq-a\">Simply Caribbean Foods offers a range of authentic Caribbean products including six dry baking mixes (Fry Bake, Bara, Pholourie, Sada Roti, Buss Up Shut Roti, and Wholewheat Bread), artisan sourdough bread, baked goods, digital recipe guides, and our published cookbook The Art of Trinidad and Tobago Cuisine.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">Do you ship products?<\/div><p class=\"fq-a\">Please visit our Shop page or contact us at info@simplycaribbeanfoods.com for the most current information on shipping options and availability.<\/p><\/div>\n      <div class=\"fq-item\"><div class=\"fq-q\">How do I use the dry baking mixes?<\/div><p class=\"fq-a\">Each baking mix comes with clear instructions for use. For additional guidance, our live cooking classes and The Trinbago Table course cover many of the dishes in detail so you can learn the full technique behind each recipe.<\/p><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- GENERAL -->\n<section class=\"fq-section dark\">\n  <div class=\"fq-inner\">\n    <div class=\"fq-section-header\">\n      <span class=\"fq-section-tag gold\">General<\/span>\n      <h2 class=\"fq-title light\" style=\"font-size:clamp(1.8rem,2.5vw,2.6rem);\">General <em>Questions<\/em><\/h2>\n    <\/div>\n    <div class=\"fq-list\">\n      <div class=\"fq-item dark-border\"><div class=\"fq-q light\">How do I contact Simply Caribbean Foods?<\/div><p class=\"fq-a light\">You can reach us at info@simplycaribbeanfoods.com for general inquiries or use the contact form on our Contact Us page. For refund requests please email custerv@simplycaribbeanfoods.com directly.<\/p><\/div>\n      <div class=\"fq-item dark-border\"><div class=\"fq-q light\">What are your social media handles?<\/div><p class=\"fq-a light\">You can find us at @SimplyCaribbean1 on Instagram and TikTok, @SimplyCaribbean on Facebook and Pinterest, and @SimplyCarib on X. We love connecting with our community online.<\/p><\/div>\n      <div class=\"fq-item dark-border\"><div class=\"fq-q light\">Are you based in Trinidad and Tobago?<\/div><p class=\"fq-a light\">Simply Caribbean Foods is based in the Capital Region of Upstate New York, but our roots are deeply in Trinidad and Tobago. Chef D was born and raised in T&T and the brand was built to share the authentic food and culture of the islands with the world.<\/p><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- CTA -->\n<section class=\"fq-cta\">\n  <h2 class=\"fq-cta-title\">Still Have a <em>Question?<\/em><\/h2>\n  <p class=\"fq-cta-sub\">We are always happy to help. Reach out to our team and we will get back to you within 1 to 2 business days.<\/p>\n  <div class=\"fq-cta-actions\">\n    <a href=\"https:\/\/live.simplycaribbean.net\/contact-us\" style=\"font-family:'Jost',sans-serif;font-size:0.76rem;font-weight:600;letter-spacing:0.18em;text-transform:uppercase;color:var(--black);background:var(--white);padding:17px 44px;text-decoration:none;display:inline-block;transition:all 0.3s;\">Contact Us<\/a>\n    <a href=\"https:\/\/live.simplycaribbean.net\/live-cooking-classes\" style=\"font-family:'Jost',sans-serif;font-size:0.76rem;font-weight:400;letter-spacing:0.14em;text-transform:uppercase;color:var(--white);border:1px solid rgba(255,255,255,0.4);padding:15px 40px;text-decoration:none;display:inline-block;transition:all 0.3s;\">Book a Class<\/a>\n  <\/div>\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently AskedQuestions Everything you need to know about our live classes, courses, catering, products, and more. Can&#8217;t find your answer? We are always happy to help directly. Live Classes Questions About Our Live Cooking Classes Are the classes beginner friendly? Absolutely. Every Simply Caribbean Foods live class is designed for all skill levels. Chef D [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-572","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/pages\/572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/comments?post=572"}],"version-history":[{"count":10,"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/pages\/572\/revisions"}],"predecessor-version":[{"id":803,"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/pages\/572\/revisions\/803"}],"wp:attachment":[{"href":"https:\/\/live.simplycaribbean.net\/\/wp-json\/wp\/v2\/media?parent=572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}